Frequently Asked Questions
Order
Partnership
Delivery
Health
FAQ: Order
How do I place an order?
You can choose “BUY NOW” button or contact Realfood Customer Service.
Was my order successful?
There is a confirmation at the end of checkout and you can always contact Realfood Customer Service to find out the status of the order.
What should I do if I have difficulty ordering?
For any technical difficulties, please contact our Customer Service via email for assistance. From Monday to Friday starting
09:00 to 18:00, excluding Saturdays, Sundays & public holidays. You can also email us at info@Realfood.co.id
I forgot to add an item to my order. Can I add it to an existing order?
Unfortunately, you cannot add additional items to an order that has already been made. Please make a second order.